FAQs

Whats in the chocolate that makes it so healthy?

Our Really Healthy Chocolate Bars are made from raw cacao butter, raw cacao powder, raw cacao mass, coconut sugar, maple sugar cashews, coconut butter and sea salt.

Cranberry and Macadamia Bar has delicious pieces of organic cranberries and macadamia nuts.

Wild Orange and Peppermint Bars are flavored with the finest essential oils from Doterra.

We choose all our ingredients for their health giving properties.

They are Vegan, Organic, Raw and Delicious and Handmade in Melbourne.

Please note:  If you have any nut allergies we recommend you do not consume any of our Really Healthy Chocolate. All our chocolate bars contain cashews and there are Macadamia’s in the Cranberry and Macadamia Bar.

 

How do I store Andi’s Really Healthy Chocolate?

Our chocolates are best enjoyed at room temperature.

We do not suggest storing in the fridge.  Storing below 5 degrees C  will cause condensation which will effect the appearance of your chocolate.

We suggest our chocolates are consumed soon after receiving.  We put a best before date on all our chocolates of two months after production as we want them to be consumed as fresh as possible.

 

Who designed your packaging? 

Meeting beautiful Melissa Bennetto (MisprintArt) was a match made in chocolate heaven with her beautiful design packaging our chocolate. 
We use recycled paper & foil. The wrapper around the chocolate can be reused and the paper is compostable.

 

Do you ship in warm weather?

Your Really Healthy Chocolate will be shipped Express Next Day with Australia Post.

We will endeavor to ensure your chocolate arrives in the best condition possible. A reusable cool pac will be added to your order in very warm weather. Hot Weather Policy: In cases of extreme heat we may hold or delay your order and will contact you if this happens.  If you receive your order and it is not in good condition please notify returns@reallyhealthychocolate.com.au


Why do you have multiple tariffs for shipping?

Here at Really Healthy Chocolate we know there are no shortcuts in keeping a premium quality product. To make sure that you receive our product in perfect condition we will ship your order as quickly as possible.

Some orders may require a 48hour processing time, but we ship Monday to Thursday for delivery Tuesday - Friday.  We do not ship on Public Holidays.

All this ensures our product reaches you in the best possible condition, and is in transit for the shortest amount of time possible.

We'll update with when your order has been received, processed and posted. That way you'll know the package of deliciousness is on the way.

Shipping Costs:

1 x Chocolate Bar $6.65
3-6 Chocolate Bars $12.00
7-11 Chocolate Bars $15.00
12-17 Chocolate Bars $18.00
18-24 Chocolate Bars $25.00


Please note that all prices are for postage within Australia. If you would like more than 24 bars please contact us at andi@reallyhealthychocolate.com.au

 

Can I return my order? 

We want to make sure you are happy and satisfied and really love receiving our Really Healthy Chocolate. We will do our best to ensure that you receive your order in perfect condition.  If something isn’t quite right please let us know.  

Returns Policy: 

We understand that from time to time you may wish to return a product to us. We have created a 10-day returns policy. 

Please inform us of your intention & reason to return the product by email returns@andireallyhealthychocolate.com.au

Return the product to us within 10 days of receiving it. It must be unopened, seal intact and in good condition.

Products returned must be sent by Express Post recorded delivery to:
Really Healthy Chocolate
PO Box 243
South Yarra Vic 3142

You will be responsible for paying return costs unless a prior arrangement is reached. 

We will refund you or offer an exchange equal to the amount paid for the goods less the shipping cost & in any event within 30 days of receiving your returned product.